Nothing you have been told or read can prepare you for an accident. Even the calmest of people can act irrationally in a car crash and do things that exasperate the situation. This is the last thing you want to do especially when you have your family with you in the car. One of the stupidest thing you could do is to run towards other drivers for a fight when your children are stranded in a car that has just crashed. Keep your cool and deal with the situation like an adult.
You may say that your buttons may be pushed at times. This may be the case but your have to grow out of it. The other drivers may start blaming your when they are clearly at fault, refuse to provide their details or even attempt to flee the scene of accident. Let’s have a look at them all one by one and see how important their actions are.
Remember that what you or others say may not have much bearing on the outcome of an accident investigation. The scene will provide enough evidence to determine which car was traveling which direction and who hit who. So, even the other guy is pointing fingers to you it doesn’t matter. You should proceed with gathering your own information and call the police in due course. When someone is being clearly difficult to say the least you want police on the scene to deal with them. There is no way you will settle it with a fist fight there and then.
If they are not willing to offer you their insurance details it shouldn’t bother you as much. As long as you have their plate number and take one or two pictures you don’t need to worry about it. The police and your insurer will find the person in the accident. The owner of the vehicle will be ultimately responsible for the accident even though they were not driving. They are supposed to know where their car was and who was driving it.
Another thing that can freak you out is the injuries sustained by you and your family members. It is not easy to deal with an injured person especially when you are dealing with the guilt in the same time. You have got to snap out of it quickly and deal with the matter in hand. If they are able move people out of the cars to a safe distance as you never know what could happen next. Call emergency service providers as required. Ambulance for the injured and fire brigade if someone is trapped in one of the vehicles or there is a fire hazard.
Staying cool and dealing with injuries is your first priority. You should worry about the accident now that it has happened. There is not much you can do and everything will be sorted out in due course. However, you can gather evidence and witness details if the situation permits you. But you must do this without causing further agitation and confrontations.